At Sunkissed Pools And Spas (“we,” “our,” or “us”), your privacy is important. This Privacy Policy explains how we collect, use, store, and protect your personal information, including information collected through our website, text messaging services, and other communications. By using our website or opting in to receive text messages, you agree to the terms of this Privacy Policy.

1. Information We Collect: We may collect the following personal information:Name, phone number, and email address.Project information (e.g., pool installation, liner replacements, automation, or service details).Text messaging interactions (including opt-in, opt-out, and message history).Any other information voluntarily provided through website forms, calls, or messages.

2. How We Use Your Information We use your personal information to:Send transactional messages, including project updates, appointment reminders, and consultation confirmations.Send marketing and promotional messages (if opted in), including special offers, military discounts, and seasonal promotions.Respond to inquiries and provide customer support.Improve our services and website experience.Note: Transactional messages may exceed typical frequency limits as needed to communicate important project updates. Marketing messages will not exceed the frequency disclosed at opt-in.

3. Message & Data Rates: Standard message and data rates may apply when receiving text messages from us. Please check with your mobile carrier for details.

4. Consent, Opt-In, and Opt-Out: You must actively opt in to receive text messages from us.You can opt out at any time by replying STOP to any message.For assistance, reply HELP or contact us at 980-369-7665 or sunkissedpoolsandspas@gmail.com.

5. Data Sharing and Security: We do not sell or rent your personal information.No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates under any circumstances.We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

6. Data Retention and Deletion: We retain personal information only as long as necessary to provide services, comply with legal obligations, and enforce agreements. You may request deletion of your information by contacting us at sunkissedpoolsandspas@gmail.com.

7. Children’s Privacy: Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

8. Changes to This Privacy Policy: We may update this Privacy Policy from time to time. The effective date at the top will be updated accordingly. Please check this page periodically to review any changes.

9. Contact Us: For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

• Email: sunkissedpoolsandspas@gmail.com

• Phone: 980-369-7665

• Mail: Sunkissed Pools And Spas LLC, 4490 Woody Glen Court, Harrisburg, NC 28075